Insights & Research

What we are learning about story, trust and organisational reality.

Research, observations and practical thinking from inside organisations, leadership teams and stakeholder ecosystems.

This is where we explore the ideas behind The Inside Story Studio: narrative gaps, founder risk, stakeholder chorus, stories as infrastructure, and the ways organisations build trust through alignment rather than claims.

Featured Ideas

Founder Stories

The Founder Risk

Founder stories do not expire, but they can atrophy without active stewardship. As a business grows, the founder story has to be carried by more than the founder.

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Narrative Infrastructure

Chorus vs Monologue

A single voice can explain a business. A chorus can validate it. The strongest stories are carried by employees, customers, suppliers, partners and communities.

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Narrative Infrastructure

Stories as Infrastructure

Stories are not just marketing assets. Used properly, they support recruitment, onboarding, sales, investor relations, reporting, reputation and culture.

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Culture & Growth

The Shelf Problem

Many organisations spend money creating stories that are used once and then forgotten. The value is not only in production, but in how stories move through the business.

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Research

Coming soon: The Narrative Gap Index

An ongoing research initiative exploring how organisations understand and manage the gap between intent and stakeholder experience.

The Index will draw on assessment data, interviews and field observations to identify patterns across founder-led businesses, growing companies, corporates and purpose-driven organisations.

Coming Soon

The Narrative Gap Index

A field study of intent versus experience.

The Inside Story Studio

Narrative Gap Assessment

What story is your organisation really telling?

A short reflective tool that helps leaders consider whether the story they intend is aligned with the experience stakeholders may be having. Not a formal audit — a starting point for reflection, comparison and conversation.

Take the Assessment

Estimated time: 3 minutes.